Paying the rent
It is important to pay the rent before the 1st of the month. That means that you always pay in advance, please keep in mind that a transaction can take a few days to process. When the rent is not received in time, we will charge you a fine of EUR 40. When the amount hasn’t been received after 14 days, the fine is replaced with legal collection fees (15% of the amount due, with a minimum of EUR 40,00). If, despite the previous reminder, you still fail to pay the outstanding amount, we will be forced to hand over your file to a legal bailiff. This will incur significant legal costs and may have negative consequences for your financial situation.
You can pay the rent in different ways. The cheapest and easiest way is to open a Dutch bank account and make monthly transfers. Of course, it is also possible to pay the rent online via Ideal. We only accept credit card payments at the office and online. We don't accept cash.
Problems or complaints
If you experience any problems in your accommodation or when you have complaints about maintenance, you should always report this in writing. Kamerbemiddeling Tilburg has to discuss every complaint with the landlord first. After approval, a company or carpenter will fix the problem. Please note that this is always a third party and we are depending on the schedule of the company involved.
End of the agreement – fixed period
Upon the end of your agreement, you will receive a message from Kamerbemiddeling Tilburg in which we will explain the procedure for check-out as well as a deadline for extension. If you do not respond to the message before the deadline, you may consider the message an official confirmation or termination. In such case, your agreement will end on the date as it is mentioned in Article 2 of your agreement. You have to vacate the accommodation before this date.
Terminating the agreement – Indeterminate period
When the minimum period as stated in Article 2 of the agreement has elapsed, you'r be able to terminate the agreement monthly. A termination must always be done by filling in the form in your account and must be given before the first of the month, this is also the case when your agreement starts on the 15th of the month. The legal notice of termination is one full month.
Inspection of the accommodation
It is important to plan an inspection of the room before your departure. The inspection should take place on the last day that you are staying in your room. An employee of Kamerbemiddeling Tilburg will come to your room and check for damages, whether you hand in all the keys, and if all personal belongings have been removed from the accommodation. It is not allowed to dispose of garbage and/or furniture in the garden or storage space.
Obviously when you rent a furnished room; all furniture should remain in the accommodation at all times.
Refund of deposit
To refund the deposit that you have paid, we need some documents from you:
Confirmation of address change or deregistration (this can be done 30 days in advance of your departure via https://www.tilburg.nl/english/changing-address/)
Your account number to which we can transfer the money. This account may be a foreign account but should be able to accept transfers in euros. Please note that we cannot transfer to a savings- or credit card account.
The money will be refunded within 8 weeks. Any delay in payment or damages detected during the inspection will be deducted from the deposit. If the amount due exceeds the deposit, you will receive an additional invoice